In order to ensure the safety and well-being of all our visitors, as well as the protection of our natural environment, we have established the following rules for the LUPO Wolf Sanctuary site. Please read them carefully and respect them during your stay.
Smoking and vaping are strictly prohibited throughout the entire LUPO Wolf Sanctuary site, including camping areas, trails, and common spaces. A designated smoking area is located between the ticket office and the parking lot for those who wish to smoke.
The consumption of alcoholic beverages is permitted, but please remain attentive and responsible. Any abuse of alcohol that disrupts the safety and tranquility of our visitors or wildlife will result in your expulsion along with your family and a ban from returning. If necessary, we will contact the police to file a complaint.
It is forbidden to drive down to the reception area with your car or truck.
For safety and hygiene reasons, and to avoid attracting small rodents, eating or cooking inside the glamping or ready-to-camp tents is strictly prohibited. You may eat at your picnic table located at your glamping accommodation.
Accommodations must be returned in the same condition as upon arrival. A $250 deposit will be collected at the time of rental to cover any potential damage or if the accommodation is left dirty. If no damage is found and the accommodation is returned clean, the deposit will be fully refunded.
Boots and shoes are not allowed inside the tent. Food and eating are also prohibited.
Security Deposit:
Please leave the accommodation in the condition in which it was entrusted to you, and think of those who come after you. The $250 deposit may not be refunded in the event of damage or excessive uncleanliness noted during inspection.
List of charges in case of damage, loss, or delay:
Please note that it is strictly forbidden to bring any type of space heater due to fire risks.
Do not knock on the glass or tables. Do not shout, scream or howl. Respect the well-being of the wolves to avoid causing aggression with the wolves.
The starting point is at the Wolf Trail. Follow the lights along the 1 km path, and at the end of the illuminated trail, return to your accommodation.
The LUPO in Light trail is an immersive experience in a natural environment. Despite all efforts to ensure the proper functioning of the lighting installations, occasional interruptions or technical issues may occur.
By participating in this activity, visitors acknowledge that LUPO Wolf Sanctuary cannot be held responsible for any malfunctions, temporary interruptions, or situations beyond its control.
You may rent them in advance when making your reservation or call to reserve before your stay.
Pets are prohibited in the accommodations and throughout the entire LUPO Wolf Sanctuary site. This measure is in place to ensure the safety of visitors and the sanctuary animals.
It is strictly forbidden to feed the wolves or throw objects into the enclosure. This rule is in place to protect the wolves’ health and ensure their natural behavior.
A curfew is in effect starting at 10:00 p.m. We ask all visitors to respect this curfew to ensure the tranquility of the wolves and other visitors. No loud noise or music will be tolerated after curfew.
Ball games, fireworks, or any other activity likely to disturb the tranquility of the wolves and other visitors are prohibited on the LUPO Wolf Sanctuary site.
Never leave food outside, not even on the platform, as raccoons or other animals may be roaming.
If a mini-pod is available during your stay and you choose to modify your glamping reservation to a mini-pod accommodation, no refund will be granted for the initial reservation, and the full mini-pod rate must be paid.
Any unregistered person will be refused accommodation; no outside visitors are permitted.
When you have reserved one of our accommodations, “Sleep with the Wolves”, you may present yourself at reception starting at 11:00 a.m. Some accommodations may not be available until later, so please contact us before your arrival to be informed of the availability time.
Accommodations must be vacated no later than 10:00 a.m. on the day of departure. Please go to reception to check out and ensure that cleaning and the items listed in section #3 have been completed.
When you have reserved one of our Family Camping accommodations, you may present yourself at reception starting at 11:00 a.m. Some accommodations may not be available until later, so please contact us before your arrival to be informed of the availability time.
Camping tents will be available starting at 4:00 p.m. You may arrive on site starting at 10:00 a.m. to enjoy your day. Family Camping tents must be vacated no later than 10:00 a.m. on the day of departure. Please go to reception to check out.
Some grounds include steep areas, ponds, and streams. Keep a vigilant eye on your children. For guests requiring specific medication, ensure you have the necessary doses, as the Sanctuary cannot provide them if needed.
You may cancel or modify your reservation up to 30 days before your stay date. In the event of cancellation, fees equal to 25% of the reservation amount before taxes will be retained.
Less than 30 days before the scheduled date, no cancellation or date change will be accepted, and no refund will be issued.
Our Flex tickets allow you to book your visit with peace of mind. A date must be selected at purchase, but it remains changeable, non-refundable, up to 7 days before the scheduled stay date, subject to availability.
Less than 7 days before the scheduled date, no date change will be accepted, and no refund will be issued.
For any questions or clarification, please do not hesitate to contact our team at the Sanctuary reception.
Enjoy your visit and your stay at LUPO Wolf Sanctuary!
